Corporate Account Executive - Salford Quays, United Kingdom - Bupa
Description
Corporate Account Executive
Salford Quays, M50 3SP
Flexible working options
Permanent, Full time
Salary £23,000 per annum + fantastic benefits
Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve.
You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives.
Our purpose has never been more important than during Covid-19.Our approach to keeping our people, customers, visitors and patients safe is clinically-led and in line with public health guidance.
We've implemented effective remote working/interviewing and safety measures across all our offices, care homes and clinical locations and we will continue to review our operating practices as the situation changes.
Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.
Role Overview
What you'll do:
You'll proactively foster and develop excellent working relationships with our customers and intermediaries.
You'll proactively build and maintain a network of contacts throughout the business in order to facilitate solutions to issues or complaints received via a number of mediums necessary and acting as a day to day contact for our customers to ensure there is a good customer experience.
You'll also provide guidance and support to Account Managers at all timesWhat you'll bring:
- The ability to investigate and resolve queries
- The ability to problem solve
- Thorough understanding of Bupa's products
- Confident and articulate with the ability to challenge at all levels effectively
- Self reliant, self disciplined
- Understanding of TCF principles and demonstrate commitment to Service Excellence
- Ability to work under pressure, use initiative, and the ability to work with a mínimal level of supervision
- Ability to work in a target driven environment and deliver results / achieve target
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically.
You will be eligible for:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performancebased bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications.
We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa.
We'll make sure you are treated fairly. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.Whether you've found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn't where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full time
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