Client Services Administrator - Glasgow, United Kingdom - EB Recruitment Ltd

EB Recruitment Ltd

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

EB Recruitment is seeking an experienced Administrator to join the Client Services team of a busy automotive organisation based in Glasgow.

This position is based within the aftersales department of this company and will involve supporting new and existing clients across the UK on daily updates and requests relating to their vehicles.

Assist with daily client queries
Support with all costing and contractual requests
Coordinate client documentation
Liaise regularly with clients and third parties re vehicles, providing updates
Maintain client communications and relevant information onto the bespoke inhouse system
Liaise with internal teams re orders and updates relating to clientele
Assist with reporting
Support large clients with their aftersales process and requests relating to SLAs
Responsible for invoicing as required and liaise with finance department
Manage general administrative duties required within the team

Skills and Experience required:

Significant administrative experience is required
Experience gained within the automotive or financial services industries would be highly advantageous
Possess excellent communication skills
Ability to work to tight deadlines and within a fast paced environment
Highly organised and can prioritise workload
Attention to detail is essential
Possess customer service skills
Complaint handing would be desirable
Team player