Golf Travel Specialist - St. Andrews, United Kingdom - Your Golf Travel

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description
This is an exciting opportunity to join our sales & DMC team in our new office in St.
Andrews, Fife, Scotland.

Part of the Palatinate Group, Your Golf Travel is one the world's largest niche travel businesses, offering golf breaks and golf holidays to over 3,000 destinations in 22 countries throughout the UK, Ireland, Europe and the Rest of the World.

Since our inception in 2004 we have experienced rapid growth and are now a team of over 150 based out of our London and Brighton offices.

Along the way we have built some truly amazing relationships with our suppliers and customers, have developed a huge range of incredible travel products and experiences, won countless we are just getting started

What makes us unique? Our people.

Our employees are the life of our business and by joining our team you will become part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in golf travel as we continue to make huge waves in the market and further our position as the world's leading golf travel company.


About the Job
Our travel specialists are experienced in providing great customer service whilst booking a customer's tailor-made golf holiday.

As a travel specialist you will be responsible for booking every aspect of a customer's experience, from accommodation to flights to transfers and tee times.

We are looking for people to join our team who are passionate about travel and excited to work for one of the top niche travel brands in the UK.

Do I need to be a golfer?No

We are a travel company and golf is just one part of our product.

If you are willing to learn, we would love to teach you everything you need to know about our product, although we are not promising to make you the next Tiger Woods.

All you need is a passion for travel and a desire to learn.


The Role


This is an exciting opportunity to join our sales team as part of our DMC team at our new office in St.

Andrews, Fife, Scotland.

As a Sales Agent you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences.

This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer's golf trip.


This role will be part of a brand new team and as such, there will be great opportunities for progression and personal development as we continue to grow our team.


If you have a passion for golf and travel with great communication skills and an eye for detail, we would love to hear from you.

Golf Experience isn't essential, however as golf is something you will be communicating about on a day to day basis, an interest would be valuable


This role will be part of a brand new team and as such, there will be great opportunities for progression and personal development as we continue to grow our team.


Key General Responsibilities:


  • Checking availability and creating itineraries for clients
  • Making reservations with suppliers, and ensuring correct invoicing of products
  • Amending reservations, and adjusting costs within contracted terms
  • Ensuring the completion of customer requests in accordance with the set SLA's
  • Ensure compliance with all business operating procedures
  • Inputting rates, and loading new images into our CMS, as well as updating product descriptions

Requirements:


  • Great natural sales and customer service skills
  • You love communicating with people and having great conversations
  • Collaborative and get a kick out of delivering a great customer experience
  • Great attention to detail.
  • Previous experience working in travel would be a bonus but not essential
  • A passion for travel

Benefits

  • 25 days holiday + bank holidays
  • Complimentary gym & spa membership & complimentary green fees
  • Workplace pension contribution
  • Personalized development plans
  • Familiarization trips to our destinations throughout the year
  • Inhouse training programs tailored to your department

More jobs from Your Golf Travel