Customer Advisor - Southampton, United Kingdom - Adecco UK

Adecco UK

Verified Company

Southampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service - Southampton (FT AND PT)
Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Service Advisor.

Please see below some of the details regarding the role:

Full Time and Part Time Positions Available
Start date - 13 March 2023

Duration - 06 months with potential for extension

Location - City Centre, Southampton

Pay Rate - Competitive - Overtime rates offered for any hours worked past the contracted amount of 37 and for working Sundays

Training - Training will be full time hours between 09:00 - 17:00 Monday - Friday for 4 weeks
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an excellent customer experience and ensuring all relevant information is captured

efficiently and accurately.

Strong organisational skills
Ability to prioritise and work to tight deadlines
Exceptional attention to detail
Professional verbal/written communication skills
Confident and clear telephone manner
Willingness and ability to adapt to change
Good IT skills and an ability to learn new technology and processes quickly
A passion for delivering excellent customer service

Shift Pattern
Our customer contact centre is open 7 days a week between the hours of 08:00 - 20:00.

You will be expected to join our main roster covering these hours, working 37 hours over a 5-day week between Monday - Saturday with a requirement for additional rostered Sundays (which is built into the main roster).

Overtime rates offered for any hours worked past the contracted amount of 37 and for working Sundays
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If you have a passion for providing excellent customer service, have good IT skills, excellent written and verbal communication skills, and a great telephone manner, then this job could be for you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Callum Stanway