Customer Service Advisor - Watford, United Kingdom - Switch Advisor Ltd

Switch Advisor Ltd
Switch Advisor Ltd
Verified Company
Watford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Customer Service Representative

Responsibilities:


  • Greet customers in a friendly manner and answer any questions they may have.
  • Provide information on billing and coverage options.
  • Answer any customer complaints, coordinate with the appropriate staff member to resolve the issue and/or issue, and follow up with customers to notify them of resolution.
  • Build long term relationships with customers to ensure quality
  • Follow up with customers to ensure they are aware of upcoming charges and other updates related to their accounts.
  • Follow up with customers to ensure they are included in company growth plans and update them on their accounts.

Job Types:
Full-time, Permanent, Graduate


Salary:
£22,990.00-£23,645.00 per year


Benefits:


  • Flexitime

Schedule:

  • 8 hour shift
  • Day shift
  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Work authorisation:

  • United Kingdom (preferred)

Ability to Commute:

  • Watford (preferred)

Work Location:
In person

Application deadline: 25/08/2023

Expected start date: 28/08/2023
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