Administrator - York, England - Pinnacle Group
Description
Administrator (3195)
:
Overview:
Ref:
3195
Salary:
£21,000 - £21,000/annum
Location:
- United Kingdom
- England
- Yorkshire and the Humber
- North Yorkshire
- York
Contract Type:
Permanent
Posted:
20 November 2023
Closing date
27 Nov :59
Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes.
Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.
Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities.
We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.
The Role
Pinnacle Group are looking for an Administrator to To assist with the efficient running of the contract, carry out general office duties including answering the telephone assisting on the helpdesk as required.
To support in the Contract manager in monitoring the service delivery and producing all required reports and data, for the contract.
Duties/Key Responsibilities
- Monitor shared inboxes.
- Manage and control Job Watch computer system.
- To deal with incoming telephone calls and give advice and support when needed including covering the Helpdesk where applicable.
- Maintaining diary, organising meetings, providing supporting documentation and if required taking and distributing minutes.
- To process all incoming and outgoing correspondence
- General office filing, faxing and photocopying.
- Order and control stock of equipment and stationary
- Processing of invoicing and providing of purchase order numbers
- Working on a variety of documents such as Microsoft Word, Excel & PowerPoint.
- Completing other duties as reasonably requested
Skills Required:
- Excellent organizational skills, with the ability to manage a varied workload
- Deliver excellent customer service and support with training.
- Ability to constructively challenge and give/ receive feedback.
- A good listener with an empathetic approach.
- Excellent communication skills, verbal, written.
- Great organisational skills and attention to detail.
Contact information:
Humberside Police Mock
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