Ward Housekeeper - Leicester, United Kingdom - University Hospitals of Leicester NHS Trust

Tom O´Connor

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Description
To act as Housekeeper, ensuring patient service and the clinical environment is managed and maintained to appropriate standards. To maintain a high standards of cleanliness without direct supervisions. To support the ward/ department staff in the smooth running of their area and come into contact with patients.

The post holder will be instrumental in ensuring patient nutritional requirements are met.

The post holder is required to use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients.


  • Undertake the collection, ordering and distribution of patient food in a timely manner at appropriate meal times in.
  • Taking menu orders directly from patients.
  • Taking delivery of food
  • The serving of food trays directly to the patients.
  • Preparing patients for their meal and directly assisting patients assessed as suitable by the Registered Nurse.
  • The collection of trays and return to food trolleys, noting what patients have/ have not eaten and report, where necessary to the nurse in charge.
  • Completing bedside food and drink charts
  • Prepare and distribute water jugs and drink charts.
  • Prepare and distribute hot and cold drinks to patients, as required.
  • Responsible on behalf of the Ward Sister/ Charge Nurse for the correct care of ward mattresses and to assist the ward team with bed making.
  • Ensure housekeeping and day to day management of the kitchen is maintained in that:
  • The area, including any utensils, is clean and fit for use.
  • The refrigerator temperature is recorded daily.
  • Any Consumable items are properly stored and within date.
  • The ice machine/ milk/ drinks machines are cleaned and checked as per policy and guidelines at Hospital Site.
  • Monitor and adequacy of linen deliveries, reporting defects or inadequate supplies to the ward sister or nurse in charge of shift.
  • Keep the sluice and utility areas tidy and bag soiled linen in accordance with Trust policy.
  • To act at all times in responsible ad safe manner while in the wards.


We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals.

We have our very own Children's Hospital and run one of the country's leading heart centres.


Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do


They are:

  • We focus on what matters most
  • We treat others how we would like to be treated
  • We are passionate and creative in our work
  • We do what we say we are going to do
  • We are one team and we are best when we work together


Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.


About the University Hospitals of Leicester NHS Trust: )

  • Promote and practice the highest standards hygiene and the prevention and control of infection at all times.
  • Assist the team to maintain the highest standards of cleanliness of clinical based medical equipment i.e. dressing trolleys, drip stands.
  • Ensure and monitor that repairs are reported and carried out as quickly as possible on any broken equipment.
  • Monitor the clinical areas stated of cleanliness, tidiness and carry out other minor housekeeping duties as required, i.e. remove rubbish tidy bedside, lockers and tables. Undertake the timely cleaning of a patient's bed space/ bed/ patient locker to assist in patient flow. Assist in the undertaking of tasks as specified in the work schedule for the environment.
  • Participate in appropriate audits i.e. clinical waste, family & friends under the direction of the sister/ charge nurse or as delegated by the Multi-Disciplinary Team.
  • Evaluate each water outlet within clinical area, flush if required and report to the estates department via the electronic process.
  • Take responsibility for maintaining own and other health, safety and security and report to the Ward Manager any matters relating to the safety and security.
  • Carry out duties in accordance with the Health and Safety at Work Act 197
  • Move and handle patients and goods in ways that promote the health of the patients and care team and self are consistent with the Legislation.
  • Assist and maintain safe and hazard free area of work.
  • Adheres to Trust Policies, procedures and guidelines and promotes the compliance of others.
  • To provide and receive routine i

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