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Coordinator - Customer Accounts - Basingstoke, United Kingdom - Sovereign Housing

Sovereign Housing

Verified Company

Basingstoke, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an opportunity for a
Coordinator to join our
Customer Accounts team on a
full time permanent basis.

We can be flexible on office location (Thatcham, Basingstoke, Christchurch, or Bristol), we have a hybrid model of working so you'll need to be in the office for 2 days a week.

The starting salary is £22,000 - £24,000 depending on experience

The Role
Our
Customer Accounts Coordinators provide a strong administration service for both our internal and external customers.

You'll be supporting the Customer Accounts team with various administration duties including managing the team inbox, actioning and forwarding tasks, setting up direct debits for customers, processing payments and keeping our systems up to date with changes to customers benefits.

You'll also support with reporting and project work.

What you'll need

Strong customer service skills and exceptional organisation
Previous experience in a housing role
A keen eye for detail
Good numeracy skills
The ability to work individually, but also as part of a wider team
The ablility to prioritise your own workload effectively

What we can offer you**We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. You'll be encouraged to bring your whole self to work and find like-minded people in a diverse and inclusive working community.

Some of our benefits include:

On the job training and support

- £450 yearly flexible benefit pot to use against benefits of your choice

Flexible working working from home
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
Generous matching pension scheme up to 12%
Life cover
Part of our Recognition scheme where you can be gifted retail vouchers
Wellbeing discounts including Gym Memberships
Wide selection of other benefits available

About us
Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do.

We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business.

With the financial clout of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign.

Have a look at our careers site to learn more about us and our values.