Customer Relationship Executive - Glasgow, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Glasgow, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Responsibilities:


  • Communicate with customers via various face to face channels to address inquiries and resolve issues promptly
  • Analyze customer interactions to understand their needs and provide appropriate solutions
  • Utilize data entry skills to update customer information accurately in the system
  • Demonstrate upselling techniques to promote products or services to customers
  • Assist in maintaining positive customer relationships through effective communication

Experience:


  • Proven experience in customer service or a related field is preferred
  • Strong phone etiquette and active listening skills
  • Proficiency in data entry tasks
  • Ability to multitask and prioritize workload effectively

Job Types:
Full-time, Permanent


Pay:
From £25,313.12 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Glasgow: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/05/2024

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