Income Administration Officer - Bridgwater, United Kingdom - AWD Recruitment Limited

AWD Recruitment Limited
AWD Recruitment Limited
Verified Company
Bridgwater, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Income Administration Officer / Finance Administrator who is organised, methodical and numerical, with excellent knowledge of Microsoft Office including Word and Excel, with some finance related experience, including undertaking reconciliations, is required for a well-established housing provider based in Bridgewater, Somerset.

Please note that this position is not based within a Finance Department.


SALARY:
£28,770 - £30,296 pro rata / £17,106 - £18,013 Actual Salary (dependent on experience) + Generous Benefits


LOCATION:
Hybrid Working split between working from home and the office in Bridgewater, Somerset


JOB TYPE:
Part-Time, Permanent


WORKING HOURS: 22 hours per week


JOB OVERVIEW


We have a fantastic new job opportunity for an Income Administration Officer / Finance Administrator who is organised, methodical and numerical, with excellent knowledge of Microsoft Office including Word and Excel, with some finance related experience, including undertaking reconciliations.


Working as the Income Administration Officer / Finance Administrator you will provide an effective income management administrative function in order to maximise income.


As the Income Administration Officer / Finance Administrator you will ensure the administration of rent arrears and sundry debtors is effective and operated with appropriate controls.

You will provide customer focussed services to deal with rent and service charge queries.

The organisation can offer you excellent professional development, training, and support to enable you to achieve your full potential.


If this role excites you and you are keen to join a small but passionate team of people working for customers and at a leading Arm's Length Management Organisation (ALMO) then the company look forward to hearing from you.


DUTIES
Some of the duties as the Income Administration Officer / Finance Administrator include:
Respond to low level day to day tenant queries regarding rent arrears, recharges, and relevant payment methods

Process for authorisation rent refunds for current and former tenants

Process and action for authorisation write-off of former tenant arrears

Raise debtor accounts within the SDC Finance system and issue reminders as appropriate

Ensure sundry debtor accounts are raised, recovery action is taken, and any write offs conform to policy

Action debtor write offs once approved by Director Finance & Performance

Complete monthly reporting of debtor statistics

Deal with all enquiries relating to debts and ensure that responses are provided as necessary

Complete all rent or service charge administration requests within target

Reconciliation of control accounts and unposted transactions

Raise Purchase Orders for goods and services on behalf of Income Team Leader

Manage all BACS (Direct Debit) processes

Quality check Direct Debit profiles and recalculate as required

Provide admin support to Income Officers to include Universal Credit rent verifications and downloading Alternative Payment Arrangement statements

Identify and support the management of risks associated with the income service


CANDIDATE REQUIREMENTS
You will need to be organised, methodical & numerical and be calm under pressure

Excellent working knowledge of the Microsoft Office programmes including Excel and Word. Able to store and present information in a variety of formats (spreadsheets, graphs and charts)

Knowledge of Capita Open Housing preferable but not essential

Experience of managing a caseload of work that meets performance, quality levels and meets customer expectations

Finance-related experience including experience of undertaking reconciliations

Able to understand and articulate financial processes and requirements

Ability to work to tight deadlines and provide quality work

Well-developed interpersonal skills

Relevant work experience is essential


HOW TO APPLY

JOB REF:
AWDO-P12016

Full-Time, Permanent Finance Assistant and Admin Jobs, Careers and Vacancies. Find a new job and work in Bridgewater, Somerset. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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