Customer Service Apprentice - Corby, United Kingdom - Starting Off

Starting Off

Verified Company

Corby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client strives to improve your quality of life at home through their exceptional brands, high-class products, and exceptional solutions.

They are home to both globally established Appliance Brands*, such as Bosch, Siemens, Gaggenau and Neff and they offer consumers digital services and sustainable solutions to improve their daily lives.

A fantastic opportunity to work for a prestigious company utilising your customer service skills, as part of your role you will be, handling customer enquiries via incoming and outgoing telephone calls and booking service visits, selling of repair plans, extended warranties and accessories where appropriate, an exciting and varied role.

Key responsibilities:

Handling customer enquiries via incoming and outgoing telephone calls and booking service visits.
Ownership of customer enquiries and follow through to completion.
Promoting products and services with the aim of generating income for the business and improving customer loyalty.
Selling of repair plans, extended warranties and accessories where appropriate.
Meeting agreed targets set

Person specification:

The apprentice will be required to work with a high level of customer service and be flexible in their approach to their role.

The company place great importance on meeting targets set by working as part of a team, comprising regular attendance, punctuality and professionalism.

This will be underpinned by on-the-job training for products and policies and full support for an Apprenticeship in Customer Service and Functional Skills (if needed)

£15,000 for Level 2 and 18,000 per annum for Level 3 (increasing to £23K after successful completion of the apprenticeship programme and if offered a permanent position).

Job Types:
Full-time, Apprenticeship

Pay:
£15,000.00 per year

Education: