IT Support Officer - London, United Kingdom - Informed Recruitment LTD

Informed Recruitment LTD

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a budding IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 7/10, Active Directory and some networking skills? We arecurrently recruiting for a customer focused Infrastructure Support Officer with a forward thinking & evolving organisation in central London that are committed to employee development.

They are specifically looking for a personable individual, that is committedto customer satisfaction and with a 'can do, will do', enthusiastic approach to their work.

This consideration will take equal precedence with technical skills when shortlisting.

The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy.

Your day-to-day responsibilities would include theprovision of a high quality, customer focused support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries.

You will also assist with preventative maintenance,audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting.

Essential

Previous commercial 1st Line Help Desk or IT Support experience
Experience of installation, configuration and troubleshooting of systems, network, and hardware issues.
Windows 7/10 desktop support

Microsoft Office/36