Administrative Assistant - Bristol, United Kingdom - Bristol City Council

Tom O´Connor

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Tom O´Connor

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Description

Full Time, Permanent

Location:

North Bristol Intermediate Care, 20 Ellsworth Road, Henbury, Bristol, BS10 7EH.


We are looking for a friendly and enthusiastic administrative assistant to join the North Bristol Reablement Team on a permanent, full time basis.


Intermediate Care & Reablement is a city-wide multi-disciplinary service which facilitates discharges from hospitals in a timely manner and aims to maximise service users' independence by providing reablement support in service users' own homes.

The admin team work with the Reablement Support Assistants, Senior Reablement Support Assistants, Team Leaders and Managers to keep the service running smoothly


Admin tasks include:

  • Answering and directing phone calls
  • Supporting staff to use smartphones and desktop computers for work purposes
  • Preparing and filing service user information documents
  • Processing and filing staff leave and expense claims
  • Monitoring staff and service user databases and ensuring information is kept up to date


You will need good customer service, organisational and IT skills in order to manage the varied workload and provide an excellent support service to our staff and service users.

It is also important that you are able to understand and follow data protection and confidentiality guidelines.


You may sometimes be required to support the teams at our service's South and East Bristol offices, so it's important that you are able to follow our service's standard operating procedures and can be flexible with regards to work location.

This role is entirely office-based.


Why Bristol City Council?


At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.


Join us and you'll receive an excellent rewards package including flexible working, membership of the Local Government Pension scheme, and a generous annual leave allowance.

In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.


How do I apply?
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