Head Receptionist - Stirling, United Kingdom - Hotel Colessio

Hotel Colessio

Verified Company

Stirling, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hotel Colessio is a charming boutique hotel in Stirling with 39 bedrooms, dining, wedding and conference facilities.

We are looking for an experienced hotel head receptionist to join our friendly team and lead the reception department.

As part of our team your duties will include but are not limited to:

Providing a warm welcome to our guests and assisting them with registration and checking out
Taking reservations via Guestline
Using Guestline to prepare for arrivals
Hosting the lobby
Using and updating Online Travel Agent Websites
Managing daily reports and financial reporting
Aiding and assisting guests during their stay, providing them with information on our facilities and working with other departments to make sure their requirements are met

The head receptionist is expected to undertake the above duties, as well as lead the team in ensuring that standard practices are maintained across the department.

The supervisor will create weekly rotas and liaise with the senior team to ensure a smooth stay for our guests.

We are looking for someone who has previous hotel reception experience, with a bubbly, confident and professional nature.

This role is full-time but shifts are flexible.

Salary:
£11.50 per hour

Benefits: