Ref - 093 - Digital Support Apprentice - Wirral, United Kingdom - Estio Training

Estio Training

Verified Company

Wirral, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Level 3 Digital Support Technician

Weekly Hours Worked: 37.5 Hours

Salary:
£9, £18, Depending on experience

About the company:

Welcome to West Kirby School and College, a non-maintained special school initially founded over 100 years ago as a hospice for children.

Since that time, we have grown and developed into the successful school we are today.

Times have changed, but we remain enthused by the opportunity to support, enable, and develop children and young people towards realising their aspirations.

Ultimately, we want to support each of our pupils towards 'living their best life'.

Brief job description:

Estio Training have an exciting new opportunity for a Digital Support apprentice with West Kirby, a school based in Wirral.

You'll have the opportunity to work alongside a small and dedicated team of experienced professionals and gain hands-on experience, allowing you to take your skills to the next level.

You'll play a key role in assisting and actioning the school's ICT strategy.

Your duties and responsibilities in this role will consist of:
Working with the Head of IT, the IT Apprentice will assist with servicing ICT equipment and systems.

The main duties of the role will also include:

Keeping the asset management system up to date.
Ensuring IT issue tickets are responded to promptly and resolved as soon as possible Assisting with equipment upgrades.
Working closely with the Head of IT to implement security and usability improvements across the Charity.

Qualifications:

5 GCSEs grades A*C/94 or equivalent (including English Language and Maths)

Skills Required:

Excellent organisational and time management skills.
To be able to communicate effectively.
Innovative and adaptable to work situations and emergencies.

Personal qualities:

Adaptable and flexible.
Overcome barriers.
Detail orientated.
Outcome orientate.

Future prospects:

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.

Using their expert knowledge, we've purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: