Customer Service Assistant - Nottingham, United Kingdom - Britbet Racing LLP

Britbet Racing LLP
Britbet Racing LLP
Verified Company
Nottingham, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Assistant (Betting) - PAID TRAINING


A customer service assistant with Britbet is a customer service based role, which involves placing bets on behalf of customers and in turn paying out winning ticket/s at the Nottingham Greyhound Stadium.

This requires the use of a touchscreen terminal to navigate around the different races and bet types.

We will require team members to work every Friday evening, and also Boxing day over the Christmas period.


Role duties;

  • To use the betting terminals to take bets from customers
  • Pay out guests who supply winning ticket/s
  • Provide excellent customer service to racegoers
  • Handle cash and cash up at the end of each race day
  • Explain effectively, different bet types to customers (training provided)

Skills / Attributes;

  • Good customer service experience
  • Good mental arithmetic
  • No prior knowledge of racing or betting needed
  • Ability to deal with cash efficiently and total up at the end of each race day
  • Confident relaying information to guests around bets and races after training
  • Enthusiastic

Job Types:
Part-time, Zero hours contract


Salary:
£10.00-£12.00 per hour


Benefits:


  • Free parking
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Tips

COVID-19 considerations:
In line with government rules


Application question(s):

  • Are you able to commit to working every Friday evening and Boxing day?
  • Are you able to attend a Training Day at Nottingham Greyhound Stadium on Friday 9th December 4:159:00pm?

Experience:

- cash handling: 1 year (required)
- customer service: 1 year (required)


Work Location:
One location
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