Housing Repairs Co-ordinators - North London, United Kingdom - iWork Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description

What's involved with this role:
Contract to start on until with a possible extension.


Key Duties:
To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.

Experience of working in a contact centre answering high volume of calls to ensure targets are met.


Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of client is projected.

Excellent communication skills to liaise with other departments, agencies, contractors as appropriate.


Salary:
£14.58 per hour


Schedule:

  • Monday to Friday

Work Location:
One location


Reference ID:

RQ

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