Support Worker - Manchester, United Kingdom - SSG Sustainable Living
Description
SSG
Duties & Responsibilities
Support Worker
Company description
SSG provides temporary accommodation and support for people sleeping rough in Manchester across three Locations
To develop individual led client support plans, while managing a case load of service users under the guidance of the senior support worker and feedback any housing management issues.
They will be required to engage with external services regarding housing management tasks, while working within the GDPR framework and following SSG policies and procedures.
As a Support Worker, your duties will include:
- Knowledge of the housing, welfare and benefit system
- Signposting service users to external agencies
- Monitoring service users rent payment
- Maximizing benefits (Universal housing, Housing benefit)
- Adhering to service standards, policies and procedures
- Administrate and organize own work, to ensure that it meets quality targets and deadlines
- Assessing needs of service users during onetoone support session
- Agreeing, developing and actioning support plan to clients needs
- Liaising with external services
- Responsible for ensuring health and safety check ups
- Report daily activities to Senior support worker
- Such other duties and responsibilities SSG deems commensurate with the post.
- Ensure the highest levels of customer service to all residents, visitors and contractors and be the first point of contact for all queries during your scheduled hours
- To interact in a positive and friendly manner with people, including those with mental health needs, and be passionate about working in a service that supports vulnerable adults.
- An ability to work overtime when required
- Be adaptable and flexible in your attitude and reactions and be able to problem solve quickly to new situations that arise.
Start Date:
As soon as possible
Wage:
Starting £11ph
Job Type:
Currently part time 5pm-8pm (Mon-Fri) - With plans to go full time in next 12 months
Job Type:
Permanent
Salary:
From £11.00 per hour
Day range:
- Monday to Friday
Shift:
- Day shift
Work Location:
In person
Reference ID:
SWSSG
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