Regional Support Administrator - London, United Kingdom - Office for Standards in Education, Children's Services and Skills

Office for Standards in Education, Children's Services and Skills
Office for Standards in Education, Children's Services and Skills
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

Details:


Reference number:


Salary:

- £25,464 - £25,687- per annum. Rising to £25,687 per annum on successful completion of probation.


Job grade:


  • Administrative Officer
  • C1 APT
    Contract type:
  • Permanent
    Business area:
  • OFSTED
  • Inspection and Improvement
  • Regional Support Team
    Type of role:
  • Administration / Corporate Support
  • Other
    Working pattern:
  • Fulltime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Clive House, LondonAbout the job

Job summary:


  • The Regional Support Administrator will provide efficient, effective and flexible administrative support to the regional team. The post holder will support regional conferences and events and will handle and resolve queries from inspectors. It will also contribute to the running of the region's operational processes through the maintenance of key systems and trackers.

Job description:


  • Please refer to the job specification for further information

Person specification:


  • The key responsibilities of the role are outlined below. However, this is an overview of the role and is not exhaustive. Ofsted reserves the right to assign other duties commensurate with the grade C1 APT as required.
  • Receive and log queries from Ofsted Inspectors promptly and appropriately, answering queries in line with current policies and procedures and escalating as required.
  • Support the administration of routine processes to ensure that key serious incidents, waiver requests, correspondence, quality assurance, complaints and other regional work are appropriately logged and tracked through to timely resolution, ensuring work systems are maintained.
  • Provide high quality and effective support to a range of regional support activities across all remits including, but not limited to, the support of regional conferences, seminars and regional improvement events, arranging and supporting key meetings and providing IT support to inspectors.
  • Provide administrative support across the Regional Support Team as required, including, but not limited to, the maintenance of SharePoint and other systems, processing regional invoices and the coordination of stationery and office supplies.
  • Provide support to the Regional Director, Senior HMI and HMI, and the wider regional support team, as required.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

Technical skills:

We'll assess you against these technical skills during the selection process:

  • Provision of high quality administrative support in a fast-paced office environment, following set processes and procedures and delivering to targets.
  • Successful and effective communication with internal and external contacts; explaining processes and giving accurate information in response to enquiries.

Benefits:


  • Ofsted is committed to maintaining employee health and wellbeing, whether it is physically, emotionally, financially or socially, and offers a range of benefits to support employees in this. Such benefits include the option to join the Civil Service Pension Scheme, professional and personal development opportunities, 32.5 annual leave days per annum (plus eight days public holiday) and access to counselling and advisory services.
  • Ofsted operates a hybrid working approach, allowing colleagues to benefit from time in the office, with the flexibility also to work from home. Our expectation is that you will spend at least 60% of your time working in your office, or at external meetings or events. The exact balance will depend on the nature of your role and the suitability of your home environment, and will be discussed and agreed with your line manager.
  • Any move to Ofsted from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.
Things you need to know


Selection process details:


  • This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills

Shortlisting:


Interview:

At the interview stage, you will be assessed on the listed behaviours and technical skills/experience as set out in the person specification


Assessment:


Assessment and Interviews will be held during the week commencing
-
Monday 17 April 2023 at
-
Clive House, London.

  • Feedback will only be provided if you attend an interview or assessment

Security:


  • People working with government assets must complete baseline personnel security standard (opens in new window) checks

Nationality requirements:

This job is broadly open to the following groups:

  • UK nationals
- nationals of Commonwealth countries who have th
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