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    Manager/Quality Manager - Cramlington, Northumberland, United Kingdom - Leggett & Platt

    Leggett & Platt
    Leggett & Platt Cramlington, Northumberland, United Kingdom

    3 weeks ago

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    Description
    are searching for a Quality Manager within our Qualityteam to help support our Hydraulics business.

    Over the last 45 years, PHC has built a reputation as a world-class hydraulic cylinder manufacturer through our superior quality control and innovation.

    PHC is a leading supplier of hydraulic cylinders for material handling, construction, agriculture, and transportation markets.

    If you join our team, your work will ensure customers across the world have high-quality products they can use to keep their businesses running.

    What will you do as a Quality Manager?

    Overall responsibility for the development of an environment focussed on Quality.
    Overall responsibility for the PHC, UK QMS (Quality Management System).
    Ensures overall business-wide compliance to the Quality Management System (QMS).

    Reports against agreed quality metrics, on a monthly basis, to the General Manager and the Leggett and Platt Group, providing a breakdown of the Cost of Poor Quality.

    Reports against agreed quality metrics, on a daily basis, to the General Manager, Senior Management Team, and all other interested parties.

    Works proactively with Managers, Supervisors and Employees to maintain and improve quality standards within their area of responsibility.
    Leads the quality team to achieve quality targets & business goals for all stakeholders.
    Responsible for maintaining relationships with stakeholders to maximise quality assurance performance and standards.
    Manages a team of Quality Engineers, Inspectors and Technicians
    Overall responsibility for the technical review of manufactured & purchased parts and the resolution of internal/external quality concerns.

    Overall responsibility for formal responses to customer complaints, providing containment actions, full analysis, poka-yoke (where applicable) and implementing short-term & long-term countermeasures.

    Conducts risk assessments of product/processes via PFMEA or equivalent, in collaboration with other departments.
    Minimum 5 Years in a Quality related Managerial position.
    Comprehensive understanding of problem-solving methodology such as 8D, Ishikawa, 5-Why analysis etc.
    Valid Passport for international travel.
    Basic appreciation of MAG welding.
    Basic appreciation of finishing processes such as Wet Painting.
    As PHC, UK products are distributed globally, international travel will be required, when necessary to meet business needs.

    Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.

    Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

    For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the "Privacy Notice" tab located at
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