Nhs Talking Therapies Administrator - Loughborough, United Kingdom - Vita Health Group

Vita Health Group
Vita Health Group
Verified Company
Loughborough, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The Role:

What you will do? Are you looking for an administrative role that will really make a difference to lives? This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract.

This is done by providing an effective and efficient administrative service for NHS patients, referring GPs, healthcare professionals and ICB contacts.


The role is varied and covers a range of administrative responsibilities that support the day to day operations of the service, as well as contributing to its ongoing development.

At Vita Health Group we appreciate the part ALL our team play in helping people get better.

If you would like to be part of a forward-thinking company and join our friendly team, keep reading to see if you are interested in the role and what we have to offer.

This is a Hybrid role with a minimum of 2 days in the office, in Loughborough, Leicestershire.


During induction and training, the expectation will be for you to attend the office every weekday for a minimum of 3 weeks.

Main Duties and Responsibilities Answering incoming and making outbound calls in a professional manner within agreed KPIs. Processing referrals within targeted timeframe Updating patient information within the record system, ensuring a high level of accuracy. Monitoring and actioning treatment waitlists.

Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years.


We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission ofMaking People Better, we recognise the importance of investing in our staff.

We are an award-winning employer recently recognised nationally asBest Company to Work for at the Health and Wellbeing Awards 2024.

This is also recognised by current employees our most recent Employee Survey results showed the top 5 reasons to work here as being:

Supportive team and management Positive work environment Wellbeing and mental health support Trust and respect Autonomy and flexibility We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines.

Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
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