Roaming Waking Night - Waltham Forest, United Kingdom - Look Ahead Housing and Care

Look Ahead Housing and Care

Verified Company

Waltham Forest, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job profile:

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

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Job details:
Job details:

Job reference

REQ00491
Date posted
13/07/202 Application closing date
13/08/202 Location
Waltham Forest
Salary

- £24,856.00 per annum

Package
Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Contractual hours
Blank
Basis
Full time
Job category/type
Full Time, Permanent

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Roaming Waking Night:

Job description

We're looking for a kind, compassionate and resilient
Roaming Waking Night Support Worker join our Mental Health service in Waltham Forest.

£24,856.00 per annum, working 40 hours per week. _Benefits include 25 days Annual Leave, pension schemes, _staff discounts, healthcare and career progression._

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.

After all, our people are doing something amazing:
helping to transform lives every day.

Specific details about the service and team. If individual care role - details about the person.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

What you'll do:

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.

Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

About you:

Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Report any observations relating to customers welfare.
Assisting in the recording and reporting of customer incidents
Updating the database on each customer when necessary.
Developing productive relationships with partner organisations to improve service outcomes
Carry out security duties through locality checks to ensure the safety of the customers and premises.
To follow the customers' On Call service policy and procedure which includes responding to customers calls, provide support ad advice over the phone, record all interaction and handover to the team and management
To carry out visits to other sites covered by customers on call service in case of emergency which requires physical presence of staff member.
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager.
Be the lead person on a delegated task.
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Participate in team meetings once a month /reviews and the general development of the service.
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

What you'll bring:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of selfesteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy

Essential: