Customer Services Coordinator - Great Malvern, United Kingdom - Redwood Search

    Redwood Search
    Redwood Search Great Malvern, United Kingdom

    1 month ago

    Default job background
    Full time
    Description

    Customer Services Co-OrdinatorMalvern£25kMonday to Friday 830am – 5pm25 days holiday plus Bank HolidaysThe RoleTo handle all aspects of customer service and outbound logistics including sales order processing and stock management.


    • Receiving and processing customer orders
    • Working with Finance/Account Manager on any credit issues
    • Liaising with hauliers and customers on a daily basis
    • Providing and maintaining a high-level service to our customers
    • Ensuring smooth order execution;
    • Trouble shooting
    • Order completion and invoice raising
    • Working closely with stores maintaining control of stock levels
    • Completing weekly stock reconciliations and resolving all discrepancies in a timely manner

    The Candidate:
    Previous experience in a customer service focused role would be beneficial, along with the following qualities:

    • Excellent organisational skills
    • Ability to work to deadlines efficiently and accurately
    • Experience working in a fast paced, high-pressured environment
    • Decision maker who can follow things through
    • Excellent communication skills both written and verbal to deal with personnel at all levels
    • Ability to prioritise and re-prioritise time and workload
    • Computer literate
    • Knowledge/experience of Supply Chain and Logistics would be desirable but not essential