Data Administrator - Darwen, United Kingdom - Energy Assets

Energy Assets
Energy Assets
Verified Company
Darwen, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Established in 2005, we're a leading, nationwide, utilities infrastructure organisation providing multi-utility:1. metering and data services

2. network construction and ownership solutions.


We partner with major energy suppliers and utilities constructors - delivering our services to the nation's biggest brands and public sector bodies.


Key Responsibilities

  • Taking calls from suppliers and correcting issues within the system.
  • Continuous dialogue with suppliers with regards to ongoing issues.
  • Reporting to team leader any noncompliance and action plan surrounding resolution.
  • Manage exceptions and engage with other team members to investigate and resolve.

Vacancy Requirements

  • Excellent communication skills able to speak to numerous operational levels (both internally and with end customers).
  • Customer focused attitude and commercial awareness.
  • Knowledge of MS Office, Access and Excel
  • An understanding of GSM and GPRS communications would be beneficial along with knowledge of DC/DA and Smart Meter Technology.
  • Analytical thought process with ability to see issues and generate a resolution path through to completion.

Benefits

  • You'll receive a competitive salary up to £26,200, as well as the opportunity to receive a performance based bonus
  • You can take 30 days holiday per year, including public holidays
  • We offer hybrid working so you can work 3 days from the office and 2 days from home
  • You'll be enrolled in our company pension scheme 4% employer, 5% employee
  • We offer an employee benefits scheme giving you significant discounts from high street brands and an employee assistance programme
  • Full inhouse induction training will be provided, plus support from experienced mentors
  • As we're a large organisation there's lots of opportunity to grow and progress your career further
  • You'll be part of an innovative, stable organisation with strong financial backing and ambitious growth plans

Salary:
£24,200.00-£26,200.00 per year


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Darwen, Lancashire: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person


Reference ID:
VN802
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