- Be the first point of contact for member queries on our telephone advice line.
- Provide medicolegal and ethical advice to members.
- Proactively manage assigned case files of varying complexity such as general advice, complaints, inquests and regulatory issues.
- Determine the level of member assistance to be granted in accordance with the membership policy and benefits on individual cases.
- Deliver fair treatment and outcomes for members at all times, remaining compliant with associated policies and standards.
- Other responsibilities may include presentations, article writing and coaching.
- Has a genuine interest in medicolegal and ethical challenges
- Displays professionalism and resilience
- Handles pressure with determination
- Works well in a team, whilst also having the confidence to work autonomously
- Has excellent time management and prioritisation skills
- Tackles complex issues with a keen eye for detail and with the ability to make pragmatic decisions
- Possesses strong verbal and written communication skills
- Familiarity with medical law and ethics
- File and case handling experience
- Past exposure to clinical or healthcare environments
- Up to 15% discretionary annual bonus
- 11% pension contribution (3% from you, 8% from us optional additional matched 3% contributions, e.g. 6% from you, 11% from us)
- 25 days annual leave plus flexible bank holidays (option to buy/sell 5 days)
- Private Medical Cover
- 6x salary death in service
- A personal GP service enabling you to get a video consultation with an NHS-registered, private GP
- Employee Assistance Programme
- A range of shopping discounts from major high-street retailers
-
Case Investigation Manager
3 weeks ago
SCOTTISH LEGAL COMPLAINTS COMMISSION Edinburgh, United KingdomWe're looking for a manger for our operational management team at the Scottish Legal Complaints Commission, which helps resolve issues raised by the public about work carried out by Scottish lawyers. · We help hundreds of people a year, and our team make decisions which make a d ...
-
Employee Relations Case Manager
1 week ago
JP Morgan Chase Bank, National Association Edinburgh, United KingdomJob Description · Our mission is to ensure fairness in our global workplace while managing employee-related risk to the firm. · Employee Relations (ER) is a team of advisors who work to support our employees across all regions on sensitive and difficult employee relations matters ...
-
Customer Case Manager
3 weeks ago
MAPAL Group Edinburgh, United KingdomMAPAL Group is looking for an Edinburgh basedCustomer Care Manager. · Submit your CV and any additional required information after you have read this description by clicking on the application button. · This role reports to Customer Care Team Lead. · At MAPAL Group, you will find ...
-
Case Management Administrator
3 weeks ago
Scottish Prison Service Shotts, United KingdomTo provide general administrative services for the Integrated Case Management function and Casework Manager within the establishment.- Responsibilities- Organise documentation required to support the ICM process. Updating prisoner records including Prisoner Record System Database ...
-
HR Case Management Administrator
1 week ago
University of Edinburgh Edinburgh, United Kingdom**UE04 £22,630- £24,715 Per Annum, Pro Rata** · **Corporate Services Group / Human Resources Department** · **Guaranteed Hours Contract** · **Open Ended (Permanent) · An opportunity has arisen to join the University of Edinburgh Human Resources Department. · We are looking for an ...
-
HR Case Management Administrator
2 weeks ago
University of Edinburgh Edinburgh, United Kingdom**UE04 - £23,144 - £25,138** · **Human Resources Department** · **Contract Type - Guaranteed Hours Contract** · **Vacancies: 2 · An opportunity has arisen to join the University of Edinburgh Human Resources Department. · We are looking for an organised individual to take accurate ...
-
Case Management Administrator
3 weeks ago
Scottish Prison Service Shotts, United Kingdom PermanentJob Purpose · To provide general administrative services for the Integrated Case Management function and Casework Manager within the establishment. Responsibilities Organise documentation required to support the ICM process. Updating prisoner records including Prisoner Record Sy ...
-
Case Administrator/senior Case Administrator
3 weeks ago
AAB Edinburgh, United KingdomVACANCY NUMBER · - VN284 · EMPLOYMENT TYPE · - Permanent · LOCATION · - Edinburgh · JOB DETAILS · **THE BUSINESS** · AAB is a tech-enabled business critical services group, providing services that help businesses at every stage of the lifecycle, helping them manage the critical e ...
-
Investigator
2 weeks ago
Hays Specialist Recruitment Limited Edinburgh, United KingdomInvestigator required for public service body · Your new company · Role purpose · You'll have responsibility for investigation and case management, reporting on, regulatory concerns raised. In your role you will gather and analyse information in order to assess whether someone is ...
-
Associate Lawyer
3 weeks ago
Slater Gordon Edinburgh, United Kingdom**Slater and Gordon are a leading law firm and our mission is to give people access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.** · Client service is at the heart of Sl ...
-
Support Worker
3 weeks ago
JS Parker Ltd Edinburgh, United Kingdom**Reference: FP/AK/SW/Nov23** · **Location: West Edinburgh** · **Hours**: · - Monday to Friday 5pm - 7pm,- weekends 4 hours shifts between the hours of 10am and 6pm by mutual arrangement, additional hours by mutual agreement.- Combination of hours available by agreement, eg 1 x 1 ...
-
Personal Injury Solicitor
3 weeks ago
G2 Legal Limited Edinburgh, United KingdomA renowned market leading pursuer firm are seeking an experienced solicitor to join their Edinburgh office. · This is an outstanding opportunity for an experienced solicitor to join a growing personal injury team. My client is seeking a solicitor to manage their own caseload for ...
-
Financial Services Technical Assistant
4 weeks ago
Reed Insurance Edinburgh, United Kingdom**Exciting New Financial Services Opportunity in Edinburgh - Hybrid/WFH - Study Support** · **Salary up to £35K DOE/Qualifications** · **Highly competitive benefits package including attractive pension and bonus** · REED are delighted to be working in an exclusive partnership wit ...
-
Test Manager
3 weeks ago
Eames Consulting Edinburgh, United Kingdom**Test Manager - Markets Customer Monitoring - Edinburgh / Hybrid - £450 - Per Day Inside IR35** · Eames consulting is working with a leading British Bank to support their Markets Customer Monitoring team. · **Primary Responsibilities**: · - Designing test cases / scenarios align ...
-
Administrator
3 weeks ago
Morgan Hunt Recruitment Edinburgh, United KingdomWe have a current opportunity for a Administrator on a temporary basis for a minimum of 16 weeks. The position will be hybrid working with 1 or 2 days per week expected in Edinburgh. The working week will be Mon-Fri for 35 hours with a salary of £26'274. · The purpose of this rol ...
-
Property Accounts Administrator
3 weeks ago
DJ Alexander Edinburgh, United Kingdom**The Role**: · This is just the start of our journey, and we have a lot to do. Due to this, we have a very exciting opportunity for Debt Recovery Assistant to work in our Accounts & Property Support Department. · **Hours**: · - Monday to Friday 9 - 5pm · **Benefits** · We're pro ...
-
Employee Relations Advisor
4 weeks ago
Registers of Scotland Edinburgh, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £34,002 - £39,591- Plus membership of the Civil Service Pension Scheme**Job grade**: · - Higher Executive Officer**Contract type**: · - Permanent**Business area**: · - RoS - Corporate - People & Change**Type of role**: · - Hu ...
-
Public Protection Practitioner
4 weeks ago
NHS Scotland Edinburgh, United Kingdom**Public Protection Practitioner - High Intensity Users - Adults (2 Posts)** · An exciting opportunity has arisen for 2 enthusiastic and dedicated Professionals to join the Public Protection team as Clinical Effectiveness Leads, with a focus on supporting High Intensity Users of ...
-
Solicitor
2 weeks ago
Slater & Gordon (UK) LLP Edinburgh, United KingdomAre you an **experienced Solicitor** looking for a new challenge? Are you Law Society of Scotland qualified? Do you have previous experience of managing personal injury cases, ideally within a Clinical Negligence field? If so, then we may havethe perfect role for you · We have an ...
-
Assistant Finance Lead
3 weeks ago
Scottish Government Edinburgh, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £35,867 - £41,013**Job grade**: · - Higher Executive Officer- B2**Contract type**: · - Permanent**Type of role**: · - Other**Working pattern**: · - Full-time**Number of jobs available**: · - 1Contents · Location · About the j ...
Case Manager - Edinburgh, United Kingdom - Medical Protection Society
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Are you ready to be at the forefront of supporting healthcare professionals to navigate challenges in their clinical practice? We are thrilled to offer a compelling opportunity for a Case Manager to join our expert Case Handling team, hybrid working from our Leeds, London or Edinburgh offices.
As the world's leading Medical Defence Organisation, we specialise in assisting healthcare practitioners facing a variety of issues, from complaints to ethical dilemmas. Our Case Managers play a crucial role in ensuring members feel supported and secure in their careers, protecting their reputation and financial well-being throughout these challenging times.
In the role of Case Manager, you will serve as a knowledgeable and professional first point of contact for member enquiries via our telephone advice line and will manage a diverse caseload. You will guide cases from inception to resolution with strategic thinking and precision, working collaboratively with a team of experienced professionals. Training and mentorship will empower you to become an expert in the field of medical law and ethics, paving the way for a thriving medicolegal career.
This exciting opportunity would suit a wide range of individuals, whether you're a graduate eager to launch your journey in medical law, a legal professional seeking a new direction, a healthcare expert within the NHS, or an independent Case Manager with existing experience. If you possess a passion for supporting healthcare practitioners and a keen interest in medical law, the Case Manager role at MPS could be the perfect fit for you. Join us and be part of a dynamic team dedicated to making a meaningful impact in the healthcare community.
Role Responsibility
As our new Case Manager, you will:
The Ideal Candidate
The list below is beneficial, but not essential:
Application Process
We encourage interested candidates to submit their applications promptly as we will be contacting applicants throughout the recruitment period and reserve the right to close the advert should we receive a high volume of suitable applicants.
Package Description
About the Company
The Medical Protection Society Ltd (MPS) is the world's leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 members around the world.
We are a not-for-profit organisation, meaning member's subscriptions are either invested into bettering the organisation, colleagues and products, or kept safe should members require support for complaints or claims arising from professional practice.
Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit members and the wider healthcare professions.
To do this, we need colleagues who are trusted and supported to deliver their best work, whether that be through leadership development, fully funded training courses or peer-to-peer support. We want colleagues to feel empowered to deliver positive change, display ambition to push themselves and be determined when faced with a challenge, whilst ensuring members best interests are at the core.
Location Hybrid - Leeds, London or Edinburgh offices, United Kingdom
#J-18808-Ljbffr