Customer Service Metrologist - Leicester, United Kingdom - AMETEK, Inc.
Description
Company
AMETEK is a worldwide leader in the design and manufacturing of advanced analytical, test and measurement instrumentation for the energy, aerospace, power, research, medical and industrial markets.
As a leading global provider of differentiated electronic instruments and electromechanical devices, AMETEK are proud to solve some of the world's most complex challenges.
Their strength comes from four key areas
:
Niche Market Focus, Growth Model, People and Culture, Performance.
- Annual sales of over
$5.5 billion with approximately
50% of sales outside U.S. - Distributed operating structure with
~18,500 colleagues in over
30 countries:
Core Values include Ethics and Integrity, Respect for the Individual, Diversity and Inclusion, Teamwork and Social Responsibility
NYSE:
AME) and a component of the S&P 500
Business Unit
Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments.
We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in
Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and
Renewable Energy technologies.
Taylor Hobson's world leading brands include: Talyrond, Form Talysurf PGI, Form Talysurf i-Series, Surtronic, LUPHOScan, Formalysurf PGI Optics, Talyvel, Autocollimators, Micro-Alignment Telescope and AMECare.
AMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices with annual sales of approximately $5.5 billion.
Key Responsibilities
As a key member of the Centre of Excellence team, you would be providing a sound knowledge base and Technical Metrology support to improve customer service and improve profitability.
Focusing on delivering growth in Service by promoting and supporting Taylor Hobson products and software and providing technical support and Measurement solutions.
You will be responsible for the following:
- Provide Global Metrology support by means of Instrument and Metrology Training courses, Customer Demonstrations, Contract Measurements, Measurement Reports, Exhibition Support, and R&R studies.
- To develop strong working relationships with customers and internal personnel regarding metrology support and measurement solutions.
- Liaise with customers regarding contract measurement requests and requirements, to optimize growth in this area.
- Able to deliver instrument training to internal staff and external customers on our core products and software.
- Champion the noncontact product range within the department including Luphoscan and Talyscan
- Support the Taylor Hobson Calibration Laboratory.
Requirements for Consideration
Essential
- Must have a in depth knowledge of metrology covering Surface Finish,
- Able to operate a wide range of Taylor Hobson measuring equipment and have
and Form Talysurf.
- Must be able to present and communicate clearly and concisely both in written
situations.
- Demonstrate tenacity and drive to deliver objectives
- Ability to remain flexible and adaptable during times of change
- Personal performance to be nothing short of the best
- Practical use of Microsoft products including Teams, Word, Excel and
- Enthusiastic team player
- Honest and transparent
- Positive cando attitude
- Selfmotivated
- Good time management
- Able to build strong collaborative working relations with colleagues, managers,
Desirable
- Needs to be able to interpret technical drawings and translate into
- Proficient with current and previous Taylor Hobson Instruments and software,
- In depth knowledge of Taylor Hobson current and past products and services
Key Responsibilities
Experience/Degree/Certification:
Ideally HNC level
What we offer you
- Taylor Hobson offers a fun, relaxed, supportive working environment along with:
- 1 pm Friday finish
- Competitive salary and 28 days holiday including Easter & Christmas
- Perkbox
- Corporate discounts, GP service & 24hour Employee Assistance Program
- Active sports and social club including annual Christmas party and social events
- Continuous training provided using world class manufacturing tools and equipment
- Mentoring and guidance for accreditation
- Free onsite parking and easy access to the city centre
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