Head of Connections Quotations - Preston, United Kingdom - ENWL

ENWL

Verified Company

Preston, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Electricity North West operates critical national infrastructure, managing the regional power network of 60,000 kilometres of overhead lines and underground cables - enough to go around the world one and a half times. Over the next five years we'll invest £2 billion increasing the network's capacity enabling clean and sustainable growth for the whole region.

Our 2,200 colleagues provide an essential service to 5 million people in 2.4m properties covering 10% of the electricity demand of Great Britain from Cheshire to Cumbria.

Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

Electricity North West is seeking a full-time Head of Connections Quotations and the role comes with a competitive salary and attractive benefits package.

Base location for this role is flexible to be either Salford or Preston, however the role will require travel around the North West.

As a member of the Customer Directorate Senior Leadership Team, you will have full and direct responsibility for the quotation of all non-domestic, customer-inspired works, including new connections, connection alterations, diversions and disconnections, across all voltage levels.

In your role as Head of Connections Quotations, you can expect to:

Develop and deliver a clear strategy for colleagues to continuously drive improvements in customer satisfaction, utilising colleague and customer feedback to focus key improvement actions
Deliver compliance with all regulatory and industry reporting requirements
Develop and lead clear working practices with DSO Strategic Planning for the timely and accurate PoC solutions
Develop a good relationship with the DSO teams responsible for NGET TIA works to ensure the customer journey through this process is clear, efficient and well communicated.
Experience leading on growth, change or process improvement
Experience managing a large team in a high pressured, time dependent work space
Experience of working on/with industrial and utility projects
Experience delivering services to a wide range of diverse customers
Experience operating in a regulated business, ideally in the electricity or gas sectors.

We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes: