Strategy and Business Operations Manager - Bristol, United Kingdom - Computershare

Description

Global Head, Employee Share Plans Operations

You'll experience this through our supportive approach, continuous learning opportunities, empowerment in your role and the ability to balance work and life.

Find out more about our culture of flexible working.

Computershare has embarked on a strategic move to create a globally aligned organisation, and our Employee Share Plans (Plans) business is playing a pivotal role in helping us get there.

We provide our clients with first class service delivery and direct service options that help manage, administer and maximise the benefit of our executive and employee share plan offerings.

We offer clients a high level of expertise in all areas of equity or stock purchase plan administration, compliance, regulation, tax and reporting, and we serve millions of employees of our clients all around the world supporting them with queries and enabling transactions.

If you are an experienced operational executive leader looking to shape the future direction of a large global Employee Share Plans operation, then we have an opportunity to suit.

Leading and developing a large, dedicated team of hybrid workers (~600) across multiple countries and time-zones will be a passion of yours.

In this role you will ensure we operate appropriately and efficiently and that we are investing in the right global processes to provide proactive, efficient and high-quality end to end client service and continuous improvement.

You will bring your strategic mindset and be keen to join a highly experienced executive team where you will have real influence into the global business unit's strategic priorities and its deliverables.

Oversee business operations working collaboratively in a matrix environment and ensuring efficiency, delivery of key business metrics, and executing on key strategic priorities for the Employee Share Plans business and global Plans Operations team.

Lead and guide the global Plans operating model, including key business operations transformation across the globe.
Oversee and guide a great client experience executed by the Account Management and business consulting functions.
Set and measure global goals for performance and set quality targets for the teams and operations.

Act as a conduit between the business and internal service providers who support the end to end offering to our clients and their employees.

Extensive operational experience within a global matrix reporting organisation, and the employee share plans industry.
An in-depth understanding of a global employee equity plan function and external competitive landscape, economic and political factors.
Ability to drive the development and execution of global and local strategic priorities.
Proven ability to guide, coach, manage and provide support to senior leaders and their teams.
Ability to develop organisational structures and resourcing that best fit to meet business outcomes.
Excellent ability to interpret data, analysis situations and report Management information to inform critical decisions and assist with client engagement
Developing relationships with operational senior leaders, strategic business leaders, internal partners and other stakeholders.
Institute Chartered Secretaries and Administration Certificate in Employee Share Plans (ICSA CESP).
Flexible work to help you find the best balance between work and lifestyle.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.