Lettings Coordinator - Slough, United Kingdom - Pinnacle Group

Pinnacle Group
Pinnacle Group
Verified Company
Slough, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Lettings Coordinator (2591)
:


Overview:


Ref:

2591


Salary:

£25,000 - £25,000/annum


Location:


  • United Kingdom
  • England
  • South East England
  • Berkshire
  • Slough

Contract Type:

Permanent


Posted:

22 May 2023


Closing date
18 Jun :59


Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes.

Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.


Our Central Services teams support Pinnacle's operating businesses by providing professional support to the operational business including: Compliance and Audit, Marketing, Finance, Human Resources, IT, Procurement, Health and Safety.


The Role - Lettings Coordinator


Pinnacle Group are looking for a Lettings Coordinator to support the business in achieving set targets on contracts to ensure properties are let within a timely manner and within contracultural timescales.

Ensuring compliance and legal requirements are met.

Working Pattern:
This is a full time role Monday - Friday, 8.30am - 5pm and offers a hybrid working pattern.


Duties/Key Responsibilities

  • Answering incoming calls from all customer base
  • Contacting nominated tenants
  • Qualifying applicants
  • Arranging and scheduling viewings
  • Creating tenancy on CRM system
  • Completing reference checks and or partnering with income team to complete affordability checks
  • Arranging check in/check out appointments
  • Raising tenancy agreements
  • Finalising start of tenancy
  • Completing utility notifications
  • Processing end of tenancy
  • Completing change of tenancy process
  • Liaising with various councils and advising of property availability
  • Arranging viewings and signups
  • Building strong relationships with new and existing clients
  • Raising lease agreements for landlords
  • Processing Landlord lease renewals
  • Complying data required for reporting and business KPIs
  • Supporting Property Managers when required

Skills Required:


  • Ability to work alone or as part of a team
  • Ability to prioritise workload
  • Excellent IT Skills
  • Strong numeric and analytical skills with the ability to operate and efficiently and within tight deadlines
  • Ability to communicate in oral and written information concisely, logically and effectively to all parties
  • Good time management skills
  • Good knowledge of IT
  • Positive cando attitude and able to adapt to a diverse client base
  • Worked within accommodation or customer service business
  • Understanding of housing and welfare benefit related issues

Contact information:


OSG CS
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