Apprenticeship Onboarding Support - Ystrad Mynach, United Kingdom - Educ8 Training Group Ltd

Educ8 Training Group Ltd

Verified Company

Ystrad Mynach, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Educ8 Training Group Ltd incorporating Haddon Training Ltd, ISA Training Ltd and Aspire 2Be

Job Title:
Apprenticeship Onboarding Support

Hours of Work: 37.5 hours p/w

Salary:
£21, £24,000 per annum

Experience Required

Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level
You care passionately about customer support, solving problems for customers, and about the role it plays in making a customercentric team successful
Team work
Confidentiality
Highly energised and motivated with a high level of commitment
Handson approach and 'can do' attitude
Selfmotivated, with the ability to work proactively using own initiative
Committed to learning and development
Demonstrable commitment to equality diversity and inclusion
Digitally competent and confident
Full driving licence, own vehicle and willing to travel

Summary of Role:
In 2020 Educ8 developed a digital process to replace our paper-based processes for both learner and customer onboarding. Our onboarding process is the process by which learners and their employer sign up to an apprenticeship qualification.

The role involves working closely with the Customer Account Management team, to complete efficient onboarding administrative support for Educ8's Apprenticeship Programmes.

The Apprenticeship Onboarding Support is critical to link administrative requirements, including liaising with employers, learners and other stakeholders as appropriate; providing an excellent level of customer service at all times.

The role acts as a point of contact for the team and customers with queries regarding the Educ8 Group's training provision.

For further information on this job role, please contact us on

Safeguarding

Educ8 Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.

All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.

Why work for us?

Educ8 Training Group are a Values driven organisation creating a Gr8 Culture resulting in being the No 1 Best Mid-Sized Company to work for in the UK and No1 Best Education and Training Company to work for in the UK in 2021.

If you'd like to work with Gr8 people who are passionate about training and education then we'd love to hear from you.

We offer excellent benefits, a values driven ethos but most of all a Gr8 place to work.

Benefits
Annual Leave package: 30 days annual leave which includes Christmas shutdown and day off for Birthday.

Additional holiday accrued after 2 years' service starting from 1 day per year up to a maximum of 5 days

Daily 'Rejuven8' time (30 minutes)

Employee Assistance Programme offering counselling support and advice from day 1 of employment

Employee Mental Health First Aider

Flexible/home working encouraged

Excellent wellbeing support and monthly group activities

Job Type:
Permanent

Salary:
£21,255.00-£24,000.00 per year

Schedule: