Resident Support Night Warden - Catterick Garrison, United Kingdom - BAM Construct UK

BAM Construct UK

Verified Company

Catterick Garrison, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Building a sustainable tomorrow
BAM FM is recruiting a Resident Support Worker/ Night Warden to join the team based in in Catterick.

This is a 0 hour contract You may be required to work from hours per week on ad hoc basis, as and when.

Your mission

Provision of a high level of support for all residents
Liaison with Military personnel and to feedback any concerns relating to welfare, domestic and training support required for residents
To take part in a rota that includes sleepin duties, prepared to be woken and respond to a crises; act as the first point of contact for residents seeking practical help or advice out of hours
To liaise effectively with internal and external agencies in a crisis e.g. Military Duty Officer, Recovery Centre Manager, and the Emergency Services
Initiate urgent referrals of residents to the appropriate civilian or military agency including emergency services
Respond to and manage the first response to any phone or alarm calls relating to the residents
Maintain a comfortable and positive atmosphere for all residents
Listen, talk and generally engage with the residents to offer an independent ear when needed
To provide care and support to the highest standard
To help to transform attitudes and behaviours which are dysfunctional or antisocial
To ensure a healing experience and provide a platform for recovery
Suggest and assist with activities that contribute to the 24 hours period
To liaise with other members of the welfare team and to have contact with resident's family, friends and other professionals involved in their recovery
Provide appropriate handover information at the end of each period of work
Maintain electronic databases and paper systems in accordance with procedures to ensure accuracy of information and efficiency
To attend, and contribute to reports for meetings, reviews and case conferences as required
To take part in staff development and training programmes as required
Compliance with the Health & Safety policy and procedures
Build successful internal working relationships with stakeholders at all levels
First time resolution of enquiries and complaints whenever possible

Who are we looking for?

First Aid qualified
Subject to enhanced disclosure from the Disclosure and Barring Service
Full driving licence
Understanding of the Disability Discrimination Act
Knowledge and understanding of the medical/social impact of physical trauma, long term illness and the associated psychological impact of both
Understanding of Mental Health disorders
Knowledge of Person Centred approach and working towards outcomes
Proven assessment and observation skills
Knowledge of human behaviour, relationships and team dynamics
Good understanding of data protection, confidentiality
Knowledge of prescription drugs, contraindications, effects and potential addiction
Anger management and diversionary skills
Manage challenging situations in a calm and appropriate manner
Flexible re hours of work available to work weekends and nights
Intermediate knowledge of Microsoft Office software
Excellent verbal communication at all levels
Excellent written communications
Numeracy skills

What's in it for you?
A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.

Your work environment
People are at the heart of what we do at BAM.

We recognise that creating a diverse and inclusive environment that nurtures our employees and encourages them to bring their best and whole self to work is crucial.

We're on an exciting journey to get us there by recruiting the very best talent to join us regardless of race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

Be you Join us today, so we can achieve amazing things together and build a sustainable tomorrow.

Who are we?
We provide a wide range of services to essential public services and major commercial organisations. Our aim is to improve efficiency, reduce our carbon footprint and enhance wellbeing for our users.

With more than 900 team members, we also design and deliver better services across the education, healthcare, retail and commercial sectors.

Our recruitment process, what you need to know?