Call Centre Representative - Sheffield, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Sheffield, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Answer inbound calls professionally and provide information about products or services
  • Utilize phone etiquette to ensure a positive customer experience
  • Perform data entry tasks accurately and efficiently
  • Upsell products or services to customers as per company guidelines
  • Analyze customer needs and recommend appropriate solutions
  • Handle customer complaints or inquiries in a courteous manner

Skills:


  • Strong communication skills to effectively interact with customers
  • Ability to upsell products or services effectively
  • Competency in data entry tasks with attention to detail
  • Multilingual capabilities are a plus for assisting diverse customers

Job Types:
Full-time, Permanent


Pay:
From £25,036.87 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 15/05/2024
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