Customer Advisor Training - United Kingdom - Verisk

Description

We help the world see new possibilities and inspire change for better tomorrows.

Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.

The role will be based at LH&T's Head Office in Esher, Surrey. The position is available on a full-time basis for a 12 month period.

This is hybrid working arrangement so home working will be available after the initial training period but we currently expect at least two days a week to be office based.

The service is offered in real time, often with the customer on hold. Full training will be given.
Use your knowledge and skills to provide a friendly and efficient telephone service to turn around client queries in a timely manner
Take an active role in the monitoring and analysis of data to identify improvements to the current risk assessment strategy
Be responsible for reporting key performance indicators to the appropriate clients
An interest in learning about the human body and medical conditions (essential)
Previous experience of working within a medical arena (desirable)
Experience within a commercial, travel or insurance setting (desirable)
Excellent written and spoken English (essential)
Previous experience in a customer service role (desirable) · The ability to work independently as well as within a team (essential)

In 2022, Verisk received Great Place to Work Certification for our outstanding workplace culture for the sixth year in a row and second-time certification in the UK, Spain, and India.

From our historic roots in risk assessment, we've grown to provide analytic insights that help transform industries focused on some of the world's most critical areas.

Verisk works in collaboration with our customers and at the intersection of people, data, and advanced technologies.

Through proprietary platformed analytics, advanced modeling, and interpretation, we deliver immediate and sustained value to our customers and through them, to the individuals and societies they serve, with greater speed, precision, and scale.

We're 9,000 people strong, committed to translating big data into big ideas. We help others see new possibilities and empower certainty into big decisions that impact individuals and societies. And we relentlessly and ethically pursue innovation to help move our customers, and the world, toward better tomorrows.
Be Remarkable by doing something better each day in service to our customers and each other

• Add Value by delivering immediate and sustained results that drive positive outcomes
• Innovate by redefining what's possible, embracing challenges, and pushing boundaries Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.