Credit Controller - Buckley, United Kingdom - Page Personnel Finance

Page Personnel Finance
Page Personnel Finance
Verified Company
Buckley, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Page Personnel are working in partnership with a global market leading retail business based in Deeside, Flintshire to recruit an experienced Credit Controller to join their team.

This is an excellent opportunity to join a vibrant business, always expanding.

You will sit within a key department of the business, speaking to a range of customers, encouraging payment and managing a high volume of orders.


Client Details
Our client are a very well established, successful global brand.

Having recent introduce an exciting new performance matrix, they are quickly becoming a very desirable employer with low staff turnover and excellent flexible benefits.

You will join a largeestablished team working for a very credible Credit Manager.


Description
As a Credit Controller working within the accountancy team you will be encouraged to have honest supportive conversations with important customers as well as the following duties:

  • Key responsibility of your own customer accounts within the UK ledger
  • Producing debtor reports daily
  • Dealing and resolving customer and client queries
  • Liaising with relevant external bodies professionally where required
  • Chasing outstanding debts
  • Working within internal processes to pass of outstanding debtor accounts to relevant internal teams
  • Working to a high level of customer service at all time
  • Supporting with month end and year end account audit processes
  • Working in partnership with the inhouse sales and customer services teams
  • Cash allocations and updating inhouse system

Profile

The successful Credit Controller will:

  • Have experience dealing with overdue client/customer account management
  • Confident conducting difficult conversations
  • Outstanding telephone manner & communication skills
  • Maintaining an excellent level of customer service while being direct and honest
  • Manage a high volume of work
  • Experience taking payments over the phone
  • Have a high level of customer service and process improvement experience
  • Flexible approach to task as well as prioritising workloads
  • Experience using Sage/accounting software
  • Comfortable extracting data from Excel

Job Offer

Our client will offer you:

  • Excellent salary benefits DOE
  • Clear progression routes with defined salary increase opportunities
  • Achievable collections bonuses
  • Pension
  • 23 days holidays + Bank holidays
  • Hybrid working 3 home 2 office
  • Company laptop provided
  • On site parking
  • Full extensive training
  • Modern offices
  • Social team with nights out
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