Consulting - United Kingdom - Capita

Description

Head of Presales Consultancy page is loaded Head of Presales Consultancy

Apply remote type Work From Home locations Home-Based - GBR time type Full time posted on Posted 2 Days Ago job requisition id We are looking for an experienced Head of Presales Consultancy to join our Growth Team.

The Head of Presales Consultancy is there to provide leadership to the Presales Consultancy and Service Architecture team, which has a key role in driving growth in Capita Public Services, supporting our sales teams in leading the development of compelling, innovative, cost competitive and repeatable proposals that leverage Capita's capability, providing input and support to broader opportunities.

The Head of Presales Consultancy will lead by example in a customer facing role, providing leadership and ensuring delivery across a focused presales team to deliver quality customer focused solutions that beat our competition and exceed our customers' expectations.

For this role, you will need to be flexible, able to travel, and stay away from home when required.

Head of Presales Consultancy Job Description:

directly manage the presales team, ensuring performance and quality align with growth goals, meeting timescales, and completing pricing and technical designs.

primarily deliver net new external business for CPS, while also considering major internal Capita opportunities.
lead bids as a solution and service architect, assuring proposal quality for all formal bids.
champion service management processes within Capita IT Services, aligned with ITIL frameworks and ISO2000.
be able to evidence experience of defining and delivering multi-technology, innovative, cost competitive and repeatable solutions, ensuring solutions comply with security and data protection requirements
strong understanding of Capita service delivery and support, along with demonstrable knowledge of the ITIL framework, acting as 'Subject Matter Expert' for the IT business
ITIL Foundation or ITIL v3/v4 Expert and ISO/IEC 20000 consultant qualifications as well as leadership and Management certifications, such as ILM are desirable
The team manages Capita Key Accounts and is developing our strategy for investing in client value propositions. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. 23 days' holiday (rising to 27) with the opportunity to buy extra leave
~ company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more
~ voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
~ the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
~ access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.

If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at .For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Full time Contract Type:
Permanent Capita is a consulting, transformation and digital services business.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.