Tricare Trainer - London, United Kingdom - International SOS

International SOS

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
London, LND, GB

Company:
International SOS

International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.

International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessiblehealth care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

About the role

The TRICARE Trainer will interact and manage all aspects of the training workstream, including scope, milestones, deliverables, risks, mitigation activities and stakeholders to do with an internal project that is taking place.

They will also interact withco-dependent work streams involving technical delivery and complex operations and technical solutions.

They will also assess, develop and support the educational needs of internal and external stakeholders through creating and delivering effective trainingprograms, thereby improving the quality of service delivered to the TRICARE Overseas Program.

Key responsibilities

Coordinate information flows for the training works steam with the project manager, and stakeholders where appropriate.
Work collaboratively with the project manager to manage project tasks, interdependencies, and deliverables to meet overall deadlines and milestones of the project.
Work to propose recommendations for improvements and/or process changes.
Design and develop training materials, job aids, handouts, and manuals to meet specific and appropriate training needs, keeping these updated, and ensuring all materials reflect our brand.
Deliver effective training (classroom, virtual, and elearning) to necessary internal and external stakeholders.
Build and deliver refresher training and education programs for learning gaps.
Create an environment that is conducive to learning.
Keep accurate learning and development records.
Encourage completion of evaluation surveys by all recipients of training activities.
Support other training functions such as induct new hires to the business and conduct orientation sessions in classroom, virtual, and elearning modalities.

About you

Required Competencies and Experience

Ability to drive results in a highpressure environment
Excellent Communications skills
Work cooperatively and effectively with others to set goals, find solutions, and make decisions
Strong drive and take ownership attitude
Embodies the importance of focusing on the needs of internal and external customers by keeping in mind the customer experience, the journey, and what their values are
Has the functional and technical knowledge and skills to do the job at a high level
Can observe and identify how people learn differently and utilize to coach and tailor training to their needs
Bachelor's degree required
5+ years' experience in Learning & Development
Project Management of Training Workstreams

Europe

LI-Remote

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been recognised as a Top Employer in the UK by the Top Employer's Institute (TEI) for 2021.