Maintenance Administrator - Glasgow, United Kingdom - Vertu Facilities Management

Vertu Facilities Management

Verified Company

Glasgow, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract Administrator

Glasgow
G
5

Permanent Full Time

£26,959 Plus Excellent Package
Our client is a highly reputable and growing facilities management contractor who specialise in all round facilities maintenance contracts. Due to expansion they are currently looking to recruit a Maintenance Administrator to join the team based in Glasgow.

This is a hybrid role - 3 days in the office, 2 days at home

This role requires someone that can work 1 weekend every 6 weeks (from home)

This role requires someone that is flexible to work between the hours of 7am and 8pm

The Role:

Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients.
Control and plan the daily workloads of designated engineering teams throughout the UK & N.I.
Schedule all works (new and historical) effectively and efficiently whilst working to predetermined attendance and fix SLA/KPI targets on a bespoke CAFM platform
Manage outstanding parts in conjunction with the admin support teams ensuring equipment down time is kept to a minimum whilst identifying and escalating any issues surrounding the availability and reliability of components
Analyse weekly reports to drive outstanding work order numbers down to meet SLA & KPI targets
Remotely monitor refrigeration equipment and diagnosis faults or false alarms. This will lead to the triage of alarms to aid the scheduling process and reduction in work order volumes for engineers in the field
Provide technical support to refrigeration engineers & service desk administrators. This will also include liaison with client bureaus to address and resolve issues.
General administrative duties will include answering internal and external calls, monitoring group mailboxes and performing tasks that are necessary for the smooth operation of the department

The Person:

You will have previous experience in contract/maintenance administration and ideally within a similar position dealing with engineers, maintenance, building services, construction.
An ability to work under pressure and meet the high expectations of our customers is an essential part of this job as is the flexibility on occasion to work additional hours.
Whilst the role does not involve direct line management, your professionalism and people management skills will be crucial when engaging with engineering teams around scheduling and planning duties.
You should be able to work in a systematic and methodical manner and be able to prioritise your workload appropriately. The job can be demanding at times and will test your resilience, therefore the ability to manage multiple tasks in an often fastpaced environment is crucial.

Package:

Salary to £26,95
Office based
G
Hybrid role 2 days per week at home, 3 days in the office
Permanent Full Time some flexibility required to be able to work shifts

Hours Monday

Friday 8 hours per day between 7am and 8pm so you must be flexible with shifts
Able to work 1 weekend in 6 (this can be from home and you will get 2 days off during that week)
33 Days annual leave including bank holidays
Pension
Healthcare
G