- To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
- Ask open questions to find out customers needs
- To recommend, select and locate the correct merchandise for the customers needs
- To provide information about in store offers, promotions and store cards
- To receive and process cash and card transactions
- Be aware of latest trends and remain fully updated on product knowledge
- Maintain a customer friendly and customer focused environment at all times.
- Guarantee a high level of customer service at all times.
- Educate and guide customers about Flannels, the brands and the product we sell.
- Offer alternatives and add on sales as and when necessary
- Ensure store standards are complete and the store is prepared for the next trading day
- Comply with all Flannels policies and procedures at all times. Terms of Engagement end 14th of January 2024 Skills and Knowledge
- Excellent communication skills
- Able to work effectively within a team environment
- Customer focused Personal Qualities
- High level of personal energy to drive projects to completion
- Confident and assertive
- Positive and enthusiastic with a can do attitude
- Passion for fashion retail
- Professional manner
- Fashion conscious and trend aware
- Flexible and reliable
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Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution Areas