Customer Service Representative - Manchester, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Assist customers with inquiries, orders, product information, and issue resolution
  • Utilize phone etiquette to ensure positive customer interactions
  • Communicate effectively with customers to understand their needs and provide appropriate solutions
  • Upsell products or services to increase revenue opportunities
  • Analyze customer feedback to improve service quality
  • Perform data entry tasks accurately and efficiently

Qualifications:


  • Strong communication skills, both verbal and written
  • Ability to multitask and prioritize in a fastpaced environment
  • Excellent problemsolving skills
  • Previous customer service experience is preferred
  • Multilingual capabilities are advantageous

Job Types:
Full-time, Permanent


Pay:
From £23,674.92 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Manchester: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 12/05/2024
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