Customer Service and Production Co Ordinator - Manchester, United Kingdom - Mauser MDL

Mauser MDL
Mauser MDL
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

About us
Mauser MDL is a growing business dealing with in Manchester M40. We are fast-paced and customer-centric, and our goal is to create a strong team by supporting your development.


Our work environment includes:

  • Company perks
  • Onthejob training
  • Modern office setting
  • International workforce
An exciting opportunity to join a growing team.

A busy and growing industrial packaging company located in the Newton Heath area of Manchester are seeking a competent new member of the team who will be involved with both customer service and administration management.


We are a business which has gone from strength to strength during COVID allowing us to offer both security and growth to our employees.


This role is ideal for someone seeking a varied, busy and rewarding role that offers constant opportunity for development within a commercial setting.

The role is based on a site which opens Monday to Friday 8:00-5:30 and Friday 8:00-5:00, salary will be negotiable and based on prior experience.

Hours can be agreed at interview stage.

Daily tasks may include but are not limited to....

  • Management of all customer service processes and procedures within the business.
  • Working with site supervisors to agree orders. Ensuring customers are kept up to date at all times.
  • Ensure planners through sage are managed and controlled properly.
  • Weekly orders to our sister company managing time scales and ensuring we have the raw material needed to complete our orders.
  • Helping move away from a paper driven process to paperless.
  • Processing customer orders.
  • Booking in of deliveries on sage,
  • Stock control a management through sages/excel
  • Ordering goods for site.
  • Dealing with visitors.
  • Raising purchase orders on sage.
  • Stock takes for general site items.
  • Working with the sales team to develop the business.
  • Maintaining SAGE supplier and product records.
  • Managing the business purchasing process ensuring all processes and paperwork are adhered.
  • Learning to cover transport role for holiday cover.
We are looking for....

  • Someone who can multi task and think outside the box. Bring solutions to the table when problems arise.
  • Self motivation someone who wants to work with the business best interests and for this we like to look after our staff.
  • B2B customer service experience confidence professional organised.
  • General business acumen.
  • Good attention to detail.
  • Ability to follow policies and procedures.
  • Managerial skills.
  • Excellent time and attendance.
This position will also be responsible for a number of reports.

Managing your time and checking paperwork will be a crucial element of your job and so you must feel comfortable in sending reports on for senior management to review.


Required:

  • SAGE50 experience
Work remotely

  • No

Job Types:
Full-time, Permanent


Salary:
£22,500.00-£25,000.00 per year


Benefits:


  • Casual dress
  • Discounted or free food
  • Free parking
  • Private medical insurance

Schedule:

  • Monday to Friday
  • No
weekends


Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • MANCHESTER: reliably commute or plan to relocate before starting work (preferred)

Experience:


  • Sage: 2 years (preferred)
  • Management: 2 years (preferred)
  • B2B
Customer Service: 3 years (required)


Work Location:
One location
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