Patient Pathway Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust

Verified Company

Nottingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Band 3:

Main area

Colorectal

Grade

Band 3

Contract

Permanent

Hours

Part time 13 hours per week

Job ref
A

Site

Queens Medical Centre

Town

Nottingham

Salary
- £22,816 - £24,336 pro rata

Salary period

Yearly

Closing

25/08/2023 23:59

Job overview:

An opportunity has come up to join the Colorectal team, within the surgery division at QMC as a part time Patient Pathway Administrator.

This role is being offered on part time basis (days to be decided). The post is based at Queens Medical Centre, Nottingham.

Main duties of the job:

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

As a PPA within the Colorectal team you will be responsible for monitoring patient results and letters and ensuring they are reviewed in a timely manner.

The role holder will work closely with the waiting list coordinators and deputy service manager to help ensure local and national targets are met.

In undertaking this role, the employee will be expected to behave at all times that are consistent with and actively supports the Trust values which are detailed below.

Working for our organisation:

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population.

We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.

Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

Detailed job description and main responsibilities:
Maintain databases for patient results and clinics

Work closely with waiting list coordinators to ensure letters are authorised in a timely manner

Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.

Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines

Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.

Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.

Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.

To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway

Ensure RTT patient data quality is accurate at all times

Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.

Promote an open friendly working environment

Adhere to Trust policies and procedures relevant to your position.

Participate in a Personal Development Plan.

Person specification:

Training & Qualifications:

Essential criteria:

5 GCSE's or equivalent C or above must include English
Computer literate to ECDL standard or equivalent

Desirable criteria:

NVQ level 3 or equivalent

Experience:

Essential criteria:

Previous MS Office Experience
Understanding of patient confidentiality
Must be able to clearly and accurately convey information verbally

Desirable criteria:

Previous experience of working in the NHS and experience using MS Office, Medway PAS and Notis
Medical Terminology

Communication:

Essential criteria:

Uses correct grammar and spelling
Must be able to clearly and accurately convey information verbally

gathered from both verbal and documented reports

Analytical and Judgement:

Essential criteria:

Able to use judgement to make decisions in order to solve problems / enquiries
Works in line standard procedures

Planning and organisation:

Essential criteria:

Consistently works to high standards
Works within prescribed deadlines

Physical skills:

Essential criteria:

Frequent use of VDU equipment

- _________________________________________

Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at the NUH we will e