Collections Advisor - Leeds, United Kingdom - Page Personnel Finance

Page Personnel Finance
Page Personnel Finance
Verified Company
Leeds, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Page Personnel are recruiting for a Collections Advisor to work in a busy job credit control based role in Leeds city centre.


Client Details


You will be working for a fast growing and forward thinking company based in Leeds city centre within the Property sector.

The company has offices in both Leeds and London (this job role is based in Leeds) and the company manages over 10,000 properties acrossthe UK.

This job role will allow working from home, 2 days a week.


Description


To maximise the recovery of rental, service charge & ground rent arrears by the development and implementation of recovery strategies for each arrears case.

This role is based in the Leeds office, working as part of a small team, led by a Collections ServicesManager.


Key duties and responsibilities:


  • Contribute to the identification criteria of arrears cases
  • Reviewing all accounts with arrears of rent and agree plans with tenants and councils
  • Monitoring arrears performance
  • Managing all rent arrears cases through to litigation
  • Dealing with high volumes of incoming & outgoing calls
  • Contributing to the effectiveness of the Collections Team through team work
  • Attend Possession Hearings as required
  • Data entry and system updates
  • Managing your own time and working to deadlines
  • Work in line with company policies, procedures and timescales
  • Responsible for the receiving of Card Payments from residents, ensuring PCI compliance

Profile

  • Credit Control or Collections experience
  • Excellent phone manner
  • Excellent attention to detail
  • Ability to judge prioritise and working under pressure

Job Offer

  • Leeds city centre location (next to Leeds Train Station)
  • 25 days annual leave + additional bank holidays
  • Pension (5%)
  • Health care Scheme
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