Recoveries Case Manager - Manchester, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As a Barclay's Recoveries Case Manager this is an exciting opportunity where you'll be managing a portfolio of Recoveries cases, including authority to approve recovery costs/allocate IP or LPA limits within own discretion, driving strategies, managingimpairment and costs whilst maximizing value added recovery and to contribute to the evolution of the Recoveries operation.

You'll be securing the repayment of cases in a timely manner, within specified sanctioning responsibility and against a range of challengingperformance targets.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creatingfinancial and digital solutions that the world now takes for granted.

Working Flexibly
business needs.

Hybrid Working
Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?:

Achieving repayment of impaired debt by formulating and implementing a range of cost effective, timely recovery strategies while balancing time demands across the caseload
Updating Global Recoveries System and other systems to maintain the accuracy and completeness of bank records
Pointing of reference, contact and support for colleague referrals both within the team and wider business e.g., technical queries, strategy formulation
Being the principal point of contact for key professionals/stakeholders in building, maintaining, and enhancing relationships and resolving issues
Providing informed input around recovery practices, recovery rates and wider industry trends to enable continuous improvement
Engaging actively in the identification and resolution of complaints, implementing a course of action to conclusion
Identifying actual and potential detriment and vulnerabilities exhibited by customers, taking action to mitigate/remediate where necessary, escalating concerns as appropriate

What we're looking for:

Experience in dealing directly with a range of Business or Personal customers managing their daytoday requirements
Familiarity in the provision of Credit products
Evidence of relationship building, both internally and externally
Previous experience in portfolio management

Skills that will help you in the role:

Recoveries experience
Knowledge of property related matters, including potential environmental issues
Extensive knowledge of CCA and/or Regulated matters, Data Protection & insolvency legislation/requirements as it impacts Recoveries accounts
Solid knowledge of Contract, Commercial & Insolvency law

Where will you be working?

In the centre of Spinningfields, Hardman Street is right in the centre of the best of Manchester's professional business network.

A multi divisional space with Corporate, Wealth, Premier and Digital colleagues, the offices include a client suite for meetingsfor up to 100 people, but are equally intimate for smaller meetings.

Set in the heart of the cities gyms, bars, restaurants and shopping, Barclays offices are a real benefit to its 300 staff and an attractive venue for clients.