Head of Metering - London, United Kingdom - Utility People
Description
Ref: 14120
Role:
Head of Metering (energy / utilities)
Location:
Homebased (with occasional travel to London)
Salary:
up to £65k DOE + 10% bonus
Summary:
Key responsibilities:
- Strategic oversight of all the metering operations within the company
- Effective operational management of key external partner relationships
- Direct line management of the Settlements and Metering Teams.
- Collaborate internally to ensure the right decisions are made for the customers
- Establishing how metering will affect other departments
- Collaborating with marketing and product development
- Own weekly and monthly reporting of Operational Performance against KPIs
- Maintaining of KPIs within their team
- Using your operational experience and business acumen to resolve key operational issues
Skills and experience required:
- Solid operational experience driving efficiencies and change in a scaling B2C business
- Good knowledge of metering, data and smart meter role outs
- Experience communicating with 3rd parties (mop and map)
- Reliable, methodical, look for ways to improve process with a focus on customer service
- Possess strong leadership, capable of leading and delivering new projects
- An eye for data and strong data analysis capabilities
- Results orientated and able to juggle multiple deadlines in a fastpaced industry
- Proven ability in driving and increasing efficiency
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