Administrative Assistant - North Shields, United Kingdom - Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
1 week ago
Description
Provision of comprehensive administrative, IT and clerical support for all staff within the Community Dental Service.- Receive, assist and direct patients and visitors to the clinic presenting a userfriendly and accessible service to the public.
- Dealing with reception and telephone enquiries effectively and efficiently.
- Working flexibly within a team, providing support to colleagues and the multidisciplinary team with the flexibility to work and travel between offices as required.
- Present a user friendly and accessible service for the public
- Support clinical staff with waiting area management
- Provide an efficient and confidential reception service for the Community Dental Service undertaking telephone and reception duties as appropriate, including dealing with the general public over the telephone and face to face
- Collect data and assist in data entry working with computer systems
- Undertake typing as appropriate, using PC based word processing and spreadsheet packages
- Provide administrative and IT support to all staff in the department
- Undertake general office administration tasks including filing, photocopying, scanning and processing information
- Flexibility to work and travel between offices as required to cover clinics
- To be a key holder and responsible for the opening up and closing of the office when required
- Ordering stationery to ensure sufficient supplies are available in the department
- Provide training to new members of staff when required
Qualifications:
Essential criteria
- GCSE/O level or equivalent
- NVQ
- Recognised IT Qualification
- ECDL
- Additional qualification in word processing or spreadsheets
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