Exam Processing Team Leader - Cambridge, United Kingdom - Cambridge University Press & Assessment

Cambridge University Press & Assessment

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salary:
£24,300 - £30,600

Location:
Hybrid, Cambridge/ Duxford

Contract:
Fixed Term until 06 February 2026, Full time (35 hours per week)

This is an exciting opportunity to join Cambridge Assessment International Education, where you will be responsible for the delivery of operational processes to agreed schedules, assure quality and standards, and implement process improvements to ensure the successful delivery of qualifications to schools and students around the world.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

Your skills as a people manager will be key as you will supervise your team in delivering business processes, whilst proactively monitoring their performance standards, engaging and facilitating their professional development and safeguarding the team's general wellbeing.

Strong communication skills and an emphasis on collaboration with internal and external stakeholders will be essential.

Business change is part of the routine and to help us continually improve, you will assist in the design and delivery of improvement projects and participate in their implementation.

You will contribute to each post exam series review, record and share lessons learned and implement procedural changes, providing an end-to-end view of the impacts of such changes to colleagues and senior managers.

Supervising permanent and temporary staff by allocating tasks, monitoring workloads, whilst observing staff wellbeing.

You will assist the Exam Processing Coordinator in scheduling and conducting resource management reviews to ensure tasks can be completed effectively.

Ensuring the Exam Processing ethos of trust, open lines of communication and a positive environment for both colleagues and customers.

Please note that overtime will be required during peak periods.

As a hybrid working organisation, we encourage people to work from our Cambridge office 2-3 times a week.

During the time at Duxford (half the year) this will need to be 5 days a week plus any weekend work required.

This is your opportunity to help millions of people across the world unlock their potential.

If you don't want to miss out, please take a look at the job description attached at the end of the advert.

About you
You will need to be a highly motivated, resilient individual who is trustworthy, personable and pragmatic. You will possess energy, drive and enthusiasm to manage and support your team.

You will need to be able to learn new processes and adapt quickly to any challenges that arise during our three examination series.

Other key requirements include:

Leadership/team management experience or the ability to demonstrate the skills required.
Experience of working in a busy office environment.
Experience of working to tight, challenging deadlines.
Confident decisionmaking, prioritisation, and timemanagement skills.
Proficient user of Microsoft Office products (Outlook, Excel, Word, Power Bi, PowerPoint).

Rewards and benefits
We will support you to be at your best in work and to live well outside of it.

In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

Group personal pension scheme
Discretionary annual bonus
Life assurance up to 4 x annual salary
Private medical and Permanent Health Insurance
Green travel schemes
28 days annual leave plus bank holidays

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location.

We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Please note, Cambridge University Press & Assessment is able to issue sponsorship under the Skilled Worker Visa route for this role as it meets the minimum skill and salary requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. _
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet. _

- #LI-SP1_