Band 4 Administrator - London, United Kingdom - Barnet, Enfield & Haringey Mental Health NHS Trust

Barnet, Enfield & Haringey Mental Health NHS Trust

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Your duties will encompass regular liaison regarding the keeping of the appointments, diary typing of letters and reports, taking and transcribing minutes at meetings as necessary, telephone liaison as necessary with external agencies and making appointments at the request of the service.

You will assist in the maintenance of records, filing, faxing and photocopying and any duties essential to the comprehensive secretarial support service you will provide, and comply with other management requests.

Your dealings with matters relating to clients and staff is of a highly confidential nature and should not be divulged to another or discussed with other colleagues other than as necessary within the context of your role.

Communication

To plan and coordinate your workload to ensure all deadlines are met and objectives achieved.
To provide a comprehensive secretarial service to the service / department.

Patient/Customer Care (if applicable) (both direct and indirect)

Deal with issues that arise appropriately, including enquiries or complaints from members of the public and patients. Where appropriate refer to another officer of the Trust ensuring that no issue is inappropriately delayed in being actioned because of the absence of the management team.
Ensure good working relationships with all staff, the organisation and outside agencies.

BEH-MHT Vision and Values

Our vision

Our vision is embedded within our clinical strategy. We want to help people live, love, do.

Live
A safe and secure place to call home

Love

Rebuilding relationships which may have broken down during a period of illness

Help people to find a meaningful activity that may be getting back into employment or further education

Our values

The Trust's values are:

Compassion
Respect
Being Positive
Working together
To undertake ongoing personal development through participation in appraisal and supervision, and participate in relevant training identified.
To operate a desktop PC, drafting and typing of letters, typing of assessments, report and any general correspondence as requested by the team.
To organise meetings as requested, including preparation of agendas, taking and transcribing minutes as required.
Participate in the regular departmental meetings and contribute as appropriate to the overall service provided by the administration support dept.
Provide reports as and when required
Maintain and progress filing system as required