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- Answering customer medical queries around holiday insurance
- Converting enquiries and existing quotes into sales
- Sending documents when requested via post or email
- Updating customers with any changes in the company guidelines
- Other ad-hoc dutiesSkills & experience required:
- Excellent written and verbal communication
- Ideally previous call centre experience (not essential as training will be given)
- Previous Customer Service experience from any background such as retail & hospitalityCompany benefits:
- Casual workwear
- Flexible working hours 22 days holiday
- On the job trainingYou'll be working Monday to Friday, 9am to 6pm (on a full time basis) and every other Saturday 9am to 2pm. This is a fully office based role. The salary is £22,308 per annum.
Call Centre Advisor - Worthing, United Kingdom - First Recruitment Services
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Description
No experience required.A great opportunity within financial services and Insurance, to join a fast paced and ever growing company in the Worthing area.
This Customer Service role will be based in a small call centre and consists of a high volume of inbound calls from customers, arranging travel insurance cover for new and existing customers, helping them with post purchase queries and amendments.
Excellent Customer Service skills, such as a great telephone manner and a willingness to work in a high volume call centre role is all that's required.
Job duties: