Call Centre Advisor - Worthing, United Kingdom - First Recruitment Services

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    Full time
    Description
    No experience required.

    A great opportunity within financial services and Insurance, to join a fast paced and ever growing company in the Worthing area.

    This Customer Service role will be based in a small call centre and consists of a high volume of inbound calls from customers, arranging travel insurance cover for new and existing customers, helping them with post purchase queries and amendments.

    Excellent Customer Service skills, such as a great telephone manner and a willingness to work in a high volume call centre role is all that's required.


    Job duties:

    • Answering customer medical queries around holiday insurance
    • Converting enquiries and existing quotes into sales
    • Sending documents when requested via post or email
    • Updating customers with any changes in the company guidelines
    • Other ad-hoc dutiesSkills & experience required:
    • Excellent written and verbal communication
    • Ideally previous call centre experience (not essential as training will be given)
    • Previous Customer Service experience from any background such as retail & hospitalityCompany benefits:
    • Casual workwear
    • Flexible working hours 22 days holiday
    • On the job trainingYou'll be working Monday to Friday, 9am to 6pm (on a full time basis) and every other Saturday 9am to 2pm. This is a fully office based role. The salary is £22,308 per annum.
    Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy