Receptionist - Justin Gardener House - Norwich, United Kingdom - Norfolk and Suffolk NHS Foundation Trust

Norfolk and Suffolk NHS Foundation Trust

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently seeking a full-time Receptionist within our 'Reception Hub' based in Justin Gardner House at Hellesdon Hospital.

The Unit comprises of a PICU (Psychiatric Intensive Care Unit) 10 ward and a Blended MSU/LSU Secure Service, which is 16 beds.

Both wards support woman with various mental health and personality disturbances.

This is a substantive, 37.5 hours per week, in the Reception area of the Unit, with working hours between 06:45hrs and 21:15hrs, 7 days a week.

Shifts are split into Early shifts, Late shifts and Long days.

We are looking for a positive and welcoming individual, who will make the initial contact with the unit a memorable one.

You will be the first and last contact with any visitors, carers and professionals.

You will be the first point of contact within the Unit and will be expected to demonstrate effective team work skills.

The role will include call handling, greeting visitors, scanning documents and other administrative office duties including reception work.

You are also required to complete day to day operational tasks such as alarm testing, issuing badges, logging maintenance work.

You will be required to demonstrate exceptional interpersonal and customer service skills. A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be desirable. Knowledge of the Trust system Lorenzo would be an advantage.

Benefits are:

NHS pension

- comprehensive list of training programmes
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Please see the attached job description which gives an in-depth insight into what this role entails.