Administrative Officer - Glasgow, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are hiring Administration Officers

Location:
Glasgow, G51 1DH

Hybrid working: 3 days office based, 2 days remote working, once confident in independent working

Hourly rate:
£12.84

Contract:
Temporary, 6 month with possibility of extension, Monday - Friday, 9:00 to 17:00, full time, 37 hours per week

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team of Administration Officers in Glasgow Home Office in the Family Human Rights Unit.

Key responsibilities:

Progressing and monitoring cases that are allocated to the unit in a timely manner and in accordance with current policy and guidelines.
Liaising with partners which might include Immigration Removal Centres, Social Services, legal representatives, health care professionals and others.
Managing information on spreadsheets and when needed be able to interpret and extract information from a database.
Telephone call handling; complying with all GDPR requirements and safeguarding personal data.
Ensuring data accuracy is maintained on internal management systems.
Proving administrative support by undertaking administrative tasks, such as: file movement, logging correspondence and dealing with customer enquiries.
Engage in ongoing learning and development.

Essential Criteria:

Good written and verbal communication skills
Adaptable, organised and good attention to detail
Proactive, motivated, and selfled
Flexible approach and ability to work independently and as part of a team
Effective IT skills and have the capacity to learn to use new IT systems

Desirable Criteria:

Previous experience of working within a fastpaced environment
Previous experience of working in business support/customer liaison/support
Casework background is preferred

Training:

No holidays during the 4 week training period. Two weeks bespoke training and thereafter 2 weeks of mentoring and supporting.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly_ diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best._
B_rook Street is a Disability Confident Leader, and we have_ also hold Gold Award status from the Defence Employer Recognition Scheme._ _